CarePaths
CarePaths was founded in 2000 by clinicians, including Primary Care and Psychiatric physicians, clinical psychologists, and psychiatrc social workers. Our initial products were outcomes and assessment instruments with a focus on behavioral health integration.
In 2001 we introduced a cloud-based electronic health record for behavioral health, the eRecord. In 2012 that health record received ONC certification. As a company we are committed to producing cost effective, clinically robust products and services. Integrating decision support and outcomes and assessment into routine clinical care is a continuing interest of our company.
At present there are over 6000 users of the eRecord in the US and Canada.
The eRecord is a fully automated, cloud-based ONC certified behavioral EHR and practice management system for psychiatrists, psychologists, social workers and mental health counselors. The eRecord is fully integrated: clinical record keeping, claims, electronic remittances and patient accounting are seamlessly integrated and automated. Redundant data entry is eliminated. Clients can access the eRecord via a Patient portal where they can set up their own accounts and fill out required forms. The eRecord enables a practice to go completely paperless as paper documents can be scanned to the eRecord and maintained securely.
Features of the eRecord include:
Integration of Clinical Documentation, Patient Accounting and Claims
Every time a clinician writes a Progress note or completes an Intake, a charge is posted to the patient’s account and, if the patient has insurance, a claim is generated in X12 format for immediate submission to the insurance company. Thus, duplicate data entry, filling out billing tickets and the like are eliminated, saving time and money. Built in rules validate data to ensure clean claims.
Patient Accounting
Our new patient accounting module is simple and intuitive. The user is quickly guided through the posting of payments and adjustments. Insurance remittances and credit card payments are auto-posted. Invoices and statements are generated in customizable styles.
Clinical Documentation
The eRecord has an extensive library of clinical templates for Intakes, Progress Notes, Treatment Plans, Case management assessments, Outcomes assessments, etc. Also, the forms maker enables users to either edit our templates or create their own. Intake assessments for children and adolescents, adults, geriatrics, substance abuser and other special populations are available in our library.
Progress notes cover individuals and groups for the various mental health disciplines: social work, psychology, nursing, and psychiatry. Clinicians can write treatment plans rapidly using clinical pathways that connect problems with symptoms, goals, objectives, and interventions. All templates allow clinicians to further customize elements in the pathway so that treatment plans never have a “canned” quality. CarePaths Treatment Planner has been approved by both CARF and JCAHO. Built into the e-Record is a library of widely used client self-report, clinician-rated, and parent-significant other rated outcomes and assessment instruments. Real time reports are provided to clinicians and clients. Aggregate reporting at the clinician, program, clinic, and PRN level enable organizations to use outcomes measurement for quality improvement and benchmarking. The Patient portal and the Parent/Collateral portal expedites data collection.
Smart Documentation Saves Times
Diagnoses are always pulled forward from note to note. There is the option to allow notes to pre-populate forward so that an entire note’s documentation from a previous session is displayed for easy editing. Group notes can be written for all participants via one screen. For example, the billing code and a general comment can be applied to all the participants in the group and individual content applied for specific clients. This saves clinicians a great deal of time while insuring comprehensive documentation.
Patient Portal
The Patient portal enables clients to login online and fill out all required forms: consent for treatment, disclosure of information, HIPAA privacy notices, insurance and demographic information forms, clinical questionnaires, etc. Information entered by the patient online populates the eRecord, saving staff time and enabling paperless practice. Also, the upload function assures paperless practice by enabling paper documents to be scanned into the system.
Unlimited Electronic Claims Submission
Claims are submitted electronically to payers insuring rapid claims payment. Users of the eRecord do not need to fill out billing tickets as claims are automatically generated from completed Intakes and Progress Notes. Electronic remittance advice posts automatically to the patient account.
Authorization Tracking
Authorization tracking gives the user a place to record authorizations. The system compares services provided with those authorized and alerts the user if there are additional units of service that haven’t been used. e-Claims allows a user to enter a scheduled service and determine if it is covered by an existing authorization.
Scheduling
Customizable scheduler enables on the fly editing, recurrence, check-out receipts, and multiple day, week and month views for individual clinicians and all staff.
Reporting
Reports analyze client demographics, claims history, accounts receivable, revenue statements, receipts history, utilization, outcomes and more. There are hundreds of online reports available.
E-Prescribing
The eRecord has a built in E-Prescriber that enables physicians and nurse practitioners to quickly write and electronically submit prescriptions. Features such as drug lookups, drug interaction alerts, etc are available as well. Nov. 1, 2011 Schedule II drugs can be written using the E-Prescriber.
Secure Messaging
Clinicians can communicate with each other and with their patients via a secure channel.
Alerts
For each staff, a To-Do list provide reminders of needed progress notes, treatment plan reviews, and other required documentation. Case managers and supervisors have access to staff To-Do lists.
System Access
The e-Record gives administrators granular control over access privileges enabling full compliance with the HIPAA “need to know” rule. Each staff member or group of staff–clerical, clinician, administrator, supervisor, or case manager–can be assigned the permission level privileges that are appropriate to their responsibilities insuring full control over who has access to the information.
Scalability
The e-Record is scalable and can be–and is–used by solo practitioners as well as by large multi-site psychiatric facilities.
“I wanted you to know that I recently ran an aging report on my practice which showed just how easy your claims feature has made my life. With the exception of two invoices…all my invoices 30 days and older were all paid up. In fact, the 30 day window had about only about 1.5 weeks of outstanding invoices! So your accuracy and processing speed is phenomenal!”
~Kurt Peters, M.D.
Child, Adolescent, and Adult Psychiatrist Colorado Springs, CO
"United Behavioral Health recently audited our facility. They gave us the highest grade, an A. We owe our success in large measure to the eRecord. As the UBH auditor pointed out, the eRecord’s sophisticated decision support and tickler system has allowed us to conduct automated audits so we can identify documentation that is not in compliance. This translates into peace of mind. But that’s only half of what the eRecord has done for us. It’s electronic billing and automated electronic remittance system saves us literally 20 hours or more a week. Given the price and flexibility of the eRecord, I feel it is in a class by itself. And one more thing, the service and support are exceptional. Yes, I too give the system an A.”
~Teri Dimond, MSW, Complementary Support Services, Minnneapolis, MN
"I have been in practice full or part time as a Psychologist for over 28 years. The Carepaths system is the most efficient system of record keeping, patient and practice management, authorization tracking, claims management, and billing that I have ever used. With the addition of features recently added to the system, my office will be nearly paperless. As I anticipate retiring in several years, the problem of record repository will not be a significant issue. The customer service at Carepaths is exceptional. Any processing difficulty is usually solved within a day. This system is head and shoulders an improvement over the two forms of proprietary practice management systems I used in the past. ”
~Patrick Quigley, PhD, LSAC
